My name is Yulia Gurevich. I work as a Coach, Career Consultant and HR Consultant, based in the Netherlands.

My professional experience includes HR advisory, recruitment, career development and coaching. My coaching practice is informed by the principles and competencies of the International Coaching Federation (ICF).

I am currently working towards full ICF ACC accreditation. Unless expressly stated otherwise, references to ICF-informed coaching do not mean that I currently hold an ICF credential.

I offer three main types of services.

1.1 Coaching

Coaching is a collaborative and thought-provoking process that supports you in exploring your goals, perspectives, choices and possibilities.

My coaching services may include support with:

• Professional and personal development.
• Career direction and transitions.
• Work-life balance and professional challenges.
• Confidence, self-reflection and decision-making.
• Exploring your values, motivations and professional goals.
• Navigating changes in your work or life.

Coaching is based on partnership, reflection and client autonomy. I do not make decisions on your behalf or guarantee a specific outcome.

Coaching is not psychotherapy, psychological treatment, medical care or crisis intervention.

Coaching does not replace support from a qualified healthcare professional or other specialist where such support is needed.

If I believe that your needs fall outside the scope of my competence or services, I may recommend that you seek additional professional support or discuss whether another type of service would be more appropriate.

1.2 Career Consulting

Career consulting is a practical and advisory service designed to support your professional goals.

Depending on your needs, services may include:

• CV writing and review.
• LinkedIn profile development.
• Interview preparation and practice.
• Job search strategy.
• Career planning and transitions.
• Professional positioning.
• Salary negotiation preparation.
• Support with career-related decisions.

Career consulting may involve direct recommendations, feedback, analysis and practical guidance. You remain responsible for deciding whether and how to apply any advice provided.

I do not guarantee employment, a particular salary, promotion, interview result or other career outcome.

1.3 HR Consulting

HR consulting provides professional support relating to workplace communication, HR practices and employment-related challenges.

Depending on the engagement, services may include:

• HR advisory support.
• Workplace communication.
• Workplace conflict and professional relationships.
• HR processes and documentation.
• Support for employees, managers or organisations.
• Professional development and workplace practices.

The exact scope of an HR consulting engagement will be agreed upon before work begins.
HR consulting is not a substitute for independent legal advice. Where a matter requires specialised legal, tax, medical or other professional expertise, I may recommend seeking advice from an appropriately qualified professional.

1.4 Distinguishing My Professional Roles

Coaching, career consulting and HR consulting are different professional services.

I will make reasonable efforts to explain which role I am performing and what type of support is being provided.

Where I have multiple relationships with a client, organisation or other party, I will consider potential conflicts of interest, confidentiality obligations and professional boundaries.

I may decline or end an engagement where I reasonably believe that I cannot provide the service independently, appropriately or within my professional competence.

I aim to conduct my coaching work in accordance with ethical principles including respect, integrity, confidentiality, client autonomy, professional boundaries and ongoing professional development.

My coaching approach is informed by the International Coaching Federation (ICF) Code of Ethics.

The ICF Code of Ethics provides a framework for professional conduct, including agreements with clients, confidentiality, conflicts of interest, professional integrity and accountability.

You can find the official ICF Code of Ethics here:

https://coachingfederation.org/credentialing/coaching-ethics/icf-code-of-ethics/

Where applicable, I will work within the boundaries of my training, experience, competence and professional qualifications.

I will not knowingly misrepresent my qualifications, credentials, experience or the nature of the services I provide.

3.1 Creating an Agreement

Before coaching begins, we will discuss and agree upon the relevant arrangements, which may include:

• The nature and purpose of coaching.
• The roles and responsibilities of the coach and client.
• The objectives or areas of focus.
• Session duration and frequency.
• Fees and payment arrangements.
• Cancellation and rescheduling arrangements.
• Confidentiality and its limitations.
• Any other relevant conditions of the engagement.

For coaching programmes or ongoing engagements, I may provide a separate written coaching agreement.

Where a third party pays for or sponsors coaching, such as an employer, we will clarify the roles of the client and sponsor, the information that may be shared, and the applicable confidentiality arrangements before coaching begins.

3.2 Client Autonomy and Responsibility

You are responsible for your own decisions, choices and actions throughout the coaching process.

I will support you in exploring your goals and perspectives, but I cannot guarantee that coaching will result in a particular outcome.

You are encouraged to communicate your needs, provide feedback and raise any concerns about the coaching relationship.

You may choose to end the coaching relationship, subject to any applicable contractual arrangements and mandatory legal rights.

3.3 Professional Boundaries

I maintain appropriate professional boundaries in my interactions with clients.
The coaching relationship is a professional relationship and does not create a personal, romantic or sexual relationship.

I will aim to conduct sessions in a respectful, inclusive and non-discriminatory manner.

Where a professional or personal circumstance may affect my ability to provide appropriate services, I will consider the relevant implications and take reasonable steps to address them..

4.1 General Principle

I understand that clients may share personal, professional and sensitive information during coaching and consulting engagements.

I will treat information shared within the professional relationship as confidential, subject to applicable law, the agreed terms of the engagement and the exceptions described below.

I will not disclose confidential client information to third parties without an appropriate basis, such as your consent, a legal obligation or another lawful justification.

4.2 Limits of Confidentiality

Confidentiality may be limited where:

• Disclosure is required by law or a valid legal order.
• Disclosure is necessary to comply with applicable legal obligations.
• There is a serious and imminent or likely risk of harm to you or another person.
• Disclosure is otherwise authorised or permitted by applicable law.

Where reasonably possible and appropriate, I will discuss the relevant circumstances with you before disclosing information.

However, I cannot guarantee that information will remain confidential where disclosure is legally required or necessary to address a serious risk of harm.

4.3 Coaching Supervision and Professional Development

As part of my professional development, I may participate in coaching supervision, mentoring, training or professional consultation.

Where client situations are discussed for professional learning or supervision, I will take reasonable steps to protect confidentiality and avoid sharing identifying information unless an appropriate basis exists.

I will not assume that a client's identity or personal details may be shared simply because the discussion is intended for educational or professional purposes.

4.4 Communications and Third Parties

Confidentiality applies within the limits of the communication methods and services used.
Where third-party platforms are used for scheduling, email, video meetings, payment or other administrative purposes, relevant information may be processed by those providers.
Further details are provided in the Privacy Policy below.

5.1 Booking Through Calendly or Similar Platforms

Appointments may be booked through Calendly or another scheduling platform made available on my website.

When booking, you may be asked to provide information such as your name, email address, selected appointment time and other information necessary to arrange the session.

The booking details, fee and applicable terms will be communicated through the booking process or separately before the service begins.

A booking is considered confirmed once the appointment has been mutually arranged and any required booking conditions have been met.

5.2 Appointment Duration

The duration of each session will be stated at the time of booking.

If a session begins late because of the client's delay, the session may still end at the originally agreed time, unless we agree otherwise.

If I am responsible for a delay or interruption, I will aim to offer a reasonable solution, which may include extending or rescheduling the session where possible.

5.3 Online Sessions

Online sessions may be provided through a video-conferencing platform communicated at the time of booking.

You are responsible for ensuring that you have a suitable internet connection and a reasonably private environment for the session.

I will take reasonable steps to conduct online sessions in a professional and confidential manner, but I cannot guarantee the security of third-party communication platforms or your personal environment.

6.1 Fees

The applicable fee will be communicated on the relevant service page, booking platform, invoice or separate agreement.

Unless expressly stated otherwise, the fee applies to the specific service and duration agreed upon.

Any additional services, work or expenses outside the agreed scope will be discussed and agreed upon in advance where reasonably possible.

6.2 Payment

Payment must be made according to the payment instructions and deadline communicated at the time of booking or stated on the invoice.

Depending on the service, payment may be required before the session, at the time of booking or within an agreed payment period.

For ongoing engagements or packages, payment terms may be set out in a separate agreement.

6.3 Late Payment

Where an invoice is not paid by the due date, I may send a reminder and request payment within a reasonable additional period.

If payment remains outstanding, I may suspend or decline further services, subject to applicable law and any existing contractual obligations.

Any applicable statutory interest, collection costs or other charges will only be applied where legally permitted and appropriately communicated.

6.4 Taxes and VAT

Prices and invoices will indicate whether VAT is included or applicable, in accordance with my tax status and applicable Dutch law.

7.1 Cancellation by the Client

I ask that you provide at least 24 hours' notice if you need to cancel or reschedule an appointment.

Where an appointment is cancelled with less than 24 hours' notice, or you do not attend the appointment, a cancellation fee may apply if this has been communicated as part of the applicable booking or agreement.

Any cancellation fee will be subject to applicable law.

I understand that unexpected circumstances can arise. I may consider exceptions on a case-by-case basis.

7.2 Cancellation by Me

If I need to cancel or reschedule an appointment, I will inform you as soon as reasonably possible.

Where appropriate, I will offer an alternative appointment or another reasonable solution.

If I cannot provide a prepaid service and no alternative arrangement is agreed, any refund will be handled in accordance with the applicable agreement and mandatory legal requirements.

7.3 Ending an Ongoing Engagement

Either party may request to end an ongoing coaching or consulting engagement.

The consequences of ending an engagement, including outstanding fees, unused sessions or refunds, will depend on the applicable agreement and mandatory legal rights.

I may end an engagement where there is a professional, ethical, safety-related or other legitimate reason to do so. Where appropriate, I will communicate the reason and discuss reasonable next steps.

Where I provide services to consumers through a distance contract, Dutch consumer protection rules may provide a statutory right of withdrawal, generally within 14 days, subject to applicable exceptions and conditions.

The application of these rules depends on the type of service, how the agreement is concluded and whether the service begins during the withdrawal period.

8.1 Starting a Service During the Withdrawal Period

If you request that a service begins before the statutory withdrawal period has ended, I may request your explicit consent to begin providing the service.

Where applicable, I will provide the required information about the withdrawal right and the consequences of requesting early performance.

8.2 Cancellation During the Withdrawal Period

Where a statutory right of withdrawal applies, you may exercise it using the method communicated during the booking process or another legally valid method.

Where required by applicable law, an obvious cancellation option will be made available through the website or booking process.

Nothing in these terms limits mandatory consumer rights.

Refund eligibility depends on:

• The type of service purchased.
• Whether the service has already been delivered.
• The applicable agreement.
• Any cancellation or package terms.
• Mandatory consumer protection legislation.

Where a refund is legally required or agreed upon, it will be processed within the applicable timeframe.

For coaching packages or prepaid services, any terms concerning unused sessions, expiry dates or partial refunds will be communicated before purchase.

I will not exclude mandatory consumer rights through a refund policy.

10.1 Nature of Advice

Career and HR consulting may involve practical recommendations, professional opinions, feedback and suggested approaches.

Information provided during an engagement is based on the information available at the time and the agreed scope of work.

You or your organisation remain responsible for assessing and implementing any recommendations.

I do not guarantee a specific professional, employment, financial or organisational result.

10.2 Employment and Legal Matters

I may provide HR-related information and professional guidance based on my experience and knowledge.

Unless expressly agreed otherwise and supported by appropriate qualifications, my services do not constitute legal representation or formal legal advice.

Employment law, tax, immigration, social security and other regulatory matters can be complex and may depend on individual circumstances and current legislation.

Where appropriate, I may recommend consulting an employment lawyer, tax adviser or another qualified specialist.

10.3 Employer-Sponsored Services

Where an employer or organisation commissions or pays for a service, we will clarify:

• Who the client is.
• Who is responsible for payment.
• The scope of the engagement.
• Whether and what information may be shared with the sponsor.
• Any reporting or confidentiality arrangements.

I will not assume that an employer's payment gives it unrestricted access to an employee's private coaching conversations.

11.1 Data Controller

Name: Yulia Gurevich
Email: gurevich.yul@gmail.com

For the purposes of applicable data protection legislation, I am responsible for the processing of personal data carried out in connection with my business, to the extent that I act as the relevant controller.

11.2 Personal Data I Collect

Depending on how you interact with my website and services, I may collect:

• Name and contact details.
• Information provided through contact forms.
• Booking and scheduling details.
• Invoicing and payment information.
• Information relevant to your requested service.
• Professional and career-related information you voluntarily provide.
• Communications and correspondence.
• Technical information collected through website tools, where applicable.

I ask that you do not submit unnecessary sensitive personal information through general contact forms or unsecured channels.

If sensitive information is relevant to your engagement, we can discuss an appropriate method of communication.

11.3 Purposes of Processing

I may process personal data to:

• Respond to enquiries.
• Arrange and deliver services.
• Manage appointments and scheduling.
• Process payments and invoices.
• Communicate with clients.
• Maintain business administration and accounting records.
• Meet legal and regulatory obligations.
• Maintain website security and functionality.
• Improve my services where a lawful basis exists.

11.4 Legal Bases

Depending on the circumstances, personal data may be processed on the basis of:

• Taking steps at your request before entering into an agreement.
• Performing a contract.
• Complying with a legal obligation.
• Legitimate interests, where applicable.
• Consent, where consent is required.

The applicable legal basis depends on the specific processing activity.

11.5 Third-Party Service Providers

I may use third-party services to operate my business, including:

• Website hosting.
• Calendly or another scheduling platform.
• Video-conferencing software.
• Payment providers.
• Email services.
• Accounting and invoicing software.
• Website analytics and cookie tools, where applicable.

The actual providers used will be identified in the final privacy documentation where required.

These providers may process personal data on my behalf or as independent controllers, depending on their role and the applicable arrangements.

Where required, appropriate contractual and legal safeguards will be considered.

11.6 International Transfers

Some service providers may process personal data outside the European Economic Area.
Where such transfers take place, I will rely on an applicable lawful transfer mechanism and appropriate safeguards where required by data protection law.

11.7 Data Retention

I retain personal data only for as long as necessary for the relevant purpose, including applicable legal, accounting and contractual requirements.

Different categories of information may be retained for different periods.

For example, accounting and invoicing records may be subject to statutory retention obligations.

When personal data is no longer needed and there is no legal obligation to retain it, I will take reasonable steps to delete or securely dispose of it.

11.8 Data Security

I take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.

However, no method of electronic storage or transmission can be guaranteed to be completely secure.

11.9 Your Privacy Rights

Subject to applicable legal conditions, you may have the right to:

• Access your personal data.
• Request correction of inaccurate information.
• Request deletion.
• Request restriction of processing.
• Object to certain processing activities.
• Request data portability where applicable.
• Withdraw consent where processing is based on consent.

You can contact me using the details provided in this policy to exercise your rights.
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or another competent supervisory authority.

11.10 Privacy Contact

For questions or requests relating to personal data, please contact:
Yulia Gurevich
Email: gurevich.yul@gmail.com

My website may use cookies or similar technologies.

The types of cookies used depend on the website platform and the tools installed, which may include essential functionality, analytics, scheduling or other third-party services.

Where applicable, non-essential cookies will be used in accordance with the required consent and information rules.

A separate Cookie Policy or cookie notice may be provided where necessary.
The final cookie documentation will reflect the actual technologies used on the website.

Unless otherwise indicated, original content on this website, including written materials, exercises, resources, branding and other materials, belongs to me or is used with appropriate permission.

Materials provided as part of a coaching or consulting engagement are intended for the client's personal or agreed professional use.

You may not reproduce, distribute, sell or commercially reuse my original materials without prior written permission, except where permitted by law.

This provision does not affect any rights you may have in your own information, materials or work product.

The information provided on this website is intended for general informational purposes.

Although I aim to keep the information accurate and up to date, I do not guarantee that all content is complete, current or free from errors.

Information on the website does not constitute individualised legal, medical, psychological, tax or financial advice.

You should obtain advice from an appropriately qualified professional where your circumstances require specialist guidance.

I value open and honest communication.

If you have a concern about a service, appointment, professional relationship or another aspect of your experience, I encourage you to contact me directly.

Email: gurevich.yul@gmail.com

I will aim to acknowledge your concern, understand the issue and work towards an appropriate resolution.

Where a formal complaints procedure applies, I will provide information about the relevant process.

Nothing in this section limits your legal rights or access to a competent supervisory, regulatory or other authority.

I will provide my services with reasonable care and professional attention, within the agreed scope of the engagement.

To the extent permitted by applicable law, I will not be responsible for indirect or consequential losses arising from the use of my services, except where liability cannot legally be excluded or limited.

Any limitation of liability will be subject to mandatory legal provisions, including rules concerning consumer protection and liability for personal injury or other legally protected interests.

Nothing in these terms excludes or limits liability to the extent that such exclusion or limitation is prohibited by applicable law.

For business-to-business engagements, any additional liability arrangements may be agreed in a separate written contract.

I may update these policies from time to time to reflect changes in my business, services, technology or applicable legal requirements.

The latest version will be published on this website with the relevant update date.

Changes to contractual terms will be communicated or agreed upon as required by applicable law.

These policies and the services provided through my business are governed by the laws of the Netherlands, unless mandatory provisions of another jurisdiction apply.

Any disputes will be addressed in accordance with applicable law and the jurisdiction rules that apply to the relevant engagement.

If you have questions about these policies or my services, please contact me.

Email: gurevich.yul@gmail.com

Last updated: 18.09.2026